Share this Job

AP Operations Specialist Job

Date: Aug 8, 2019

Location: Westborough-Home Office, MA, US, 01581

Company: BJ's Wholesale Club, Inc.

BJ's Wholesale Club was the first retailer to introduce the warehouse club concept in the northeastern United States. Today, we’re a multibillion dollar operation with more than 200 clubs in 17 states from Maine to Florida.

While our Members know us for helping them save up to 25% off grocery prices every day, our Team Members  love us for providing a supportive and engaging workplace that’s committed to developing great talent.

If you’re a motivated and enthusiastic person who enjoys working collaboratively and is committed to providing great service for our Members, we want to hear from you. BJ’s offers a fast-paced, team environment with great training opportunities and competitive salary and benefits packages to help you  succeed.

The Asset Protection Operations Specialist supports the field Asset Protection teams, Clubs and Distribution Centers, focused on identifying enhancements to solve business problems and managing vendor relationships.  This role works collaboratively with field and home office team members to develop programs to effectively protect the company’s assets, drive sales and reduce losses.

This role possess technical skills related to CCTV monitoring, alarms, security services and overall physical security.  The Asset Protection Operations Specialist operates with a sense of urgency, and manages many competing priorities to support the field by reacting to requests to keep our clubs and distribution centers safe and secure.

The primary responsibilities of this role include:

  • React with a sense of urgency to all club requests, identify trends, perform root cause analysis and work with home office and field teams to develop programs to reduce loss and improve security measures.
  • Manage club work orders and provide exceptional support to the clubs and field leadership on CCTV, alarms, security guard requests, supply needs and physical security.
  • Build strategic partnerships to provide outstanding level of service to internal and external stakeholders.
  • Work with vendor partners to identify solutions to increase efficiencies and drive down overall costs. 
  • Review monthly invoicing to validate completeness of services, accuracy of costs and alignment to budget. 
  • Respond to information from subpoenas and work with the appropriate internal stakeholders and external agencies to complete requests on time.
  • Solicit feedback from the field Asset Protection team on process improvements, support communication of Asset Protection documentation on the company intranet and represent Asset Protection as needed on company-wide initiatives.



  • Associate’s or Bachelor’s degree in Business, Finance, Criminal Justice or related field. 
  • 2+ years of experience in an asset protection, loss prevention or security capacity.
  • Knowledge of applicable industry best practices related to loss prevention.
  • In-depth ability to analyze data, identify trends and provide recommendations to mitigate losses.
  • Strong verbal and written communication skills, attention to detail and excellent interpersonal skills.
  • Coordination of multiple priorities in a fast paced dynamic environment.
  • Ability to work independently and in a team setting.
  • Retail experience and familiarity with SAP is preferred.
  • Limited overnight travel as needed.

BJ's Wholesale Club is committed to a policy of equal employment opportunity for all qualified team members and applicants for employment without regard to race, religion, color, sex, sexual orientation, age, ancestry, national origin, physical and/or mental disability, genetic information, atypical cellular or blood trait, marital and/or familial status, pregnancy, gender identity and expression, military or veteran status, or any other characteristics protected by applicable law.

Nearest Major Market: Worcester